ServiceSource International, LLC (ServiceSource) is engaged in service revenue management, providing solutions that drive renewals of maintenance, support and subscription agreements for technology companies. The Company's solution consists of a range of cloud applications, service sales teams working under its customers’ brands and a Service Revenue Intelligence Platform. It provides end-to-end management and optimization of the service contract renewals process, including data management, quoting, selling and service revenue business intelligence.
Its business is built on its pay-for-performance model, whereby customers pay the Company based on renewal sales that it generates on their behalf. As of December 31, 2010, it managed over 100 engagements across 55 customers. The solution consist of its Service Revenue Intelligence Platform, its cloud applications, and its service sales teams. Its scalable solution allows it to sell globally on behalf of its customers in over 30 languages.
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